Contact Us
 
 

 
SafeGuard Health Enterprises, Inc.
National Service Center
95 Enterprise, Suite 100
Aliso Viejo, CA 92656-2605
Tel: 949.425-4300
     
   
   
   
Customer Service
For an existing group member
   
To check your eligibility and current provider information... also to find a new dentist or vision care provider, print a temporary ID card or your benefit plan summary, click on the "Login" button (in the lower corner of the SafeGuard Home page).
   
Customer Service
PO Box 3594
Laguna Hills, CA 92654-3594
Tel: 800.880.1800
Hearing/Speech Impaired (TTY/TDD): 800.880.3165
5 am - 6 pm PT, Monday - Friday
Email Customer Service

Contact Customer Service for:

Plan & product questions
Specialty care referrals
Other questions
Other member support services
Specialty Claims (HMO)
SafeGuard Health Plans, Inc.
P.O. Box 30920
Laguna Hills, CA 92654-0920
Claims (PPO/Indemnity)
SafeHealth Life Insurance Company
P.O. Box 30930
Laguna Hills, CA 92654-0930
SafeGuard Vision Claims
P.O. Box 8100
Laguna Hills, CA 92654-8100

SafeGuard Grievances
P.O. Box 3532
Laguna Hills, CA 92654-3532
File a Grievance Online

   
   

Individual Billing & Support
For an existing member with individual coverage

   

Individual Billing
Tel: 800.750.4303
Email Individual Billing
   
    Client Support
   

Group Billing & Eligibility
PO Box 30910
Laguna Hills, CA 92654-0910
Tel: 800.750.4303
7 am - 5 pm PT, Mon - Thur
7 am - 4:30 pm PT, Fri

Contact Billing & Eligibility for:
Submitting new enrollment
Changes or updates to existing enrollment
Questions regarding your statement

Client Services
Tel: 800.204.0463
Fax: 949.425.4308
6 am - 5 pm PT, Mon - Fri
Email Client Services

Contact Client Services for:

Enrollment materials
Day-to-day administrative questions
   
   

Provider Support - Dental

   

Provider Services
Tel: 800.635.4238
7 am - 5 pm PT, Mon - Fri
Email Provider Services

Contact Provider Services for:

Roster & capitation questions
Facility Reference Guide
Customer Service
PO Box 3594
Laguna Hills, CA 92654-3594
Tel: 800.880.1800
Hearing/Speech Impaired (TTY/TDD): 800.880.3165
5 am - 6 pm PT, Mon - Fri
 Email Customer Service

Contact Customer Service for:

Eligibility information
Claim status
Plan & product information
Emergency referral
Request ID card
Referrals (Prepaid Plans)
SafeGuard Health Plans
P.O. Box 30920
Laguna Hills, CA 92654-0920 		Claims (PPO/Indemnity)
SafeHealth Life Insurance Company
P.O. Box 30930
Laguna Hills, CA 92654-0930

Patient Treatment Reports (Encounters) - Utilizations
SafeGuard Health Plans
P.O. Box 3552
Laguna Hills, CA 92654-3552

 
   
    Provider Support - Vision
   

Provider Services
Tel: 800.635.4238
7 am - 5 pm PT, Mon - Fri
Email Provider Services

Contact Provider Services for:

Administrative questions
Facility Reference Guide

Customer Service
PO Box 3594
Laguna Hills, CA 92654-3594
Tel: 800.880.1800
Hearing/Speech Impaired (TTY/TDD): 800.880.3165
5 am - 6 pm PT, Monday - Friday
Email Customer Service

Contact Customer Service for:

Eligibility information
Claim status
Plan & product information
 

Quality of Care (for Providers)
95 Enterprise, Suite 100
Aliso Viejo, CA 92656

Tel: 800.880.1800, Ext. 4339

Fax: 949.425.4587
Email SafeGuard's Vision Director

Contact our Vision Director for:

Quality of care issues
Referral requirements
Other provider issues
SafeGuard Vision Claims
P.O. Box 8100
Laguna Hills, CA 92654-8100

 
   
    Group Sales Offices
   

California

  

National Service Center
95 Enterprise, Suite 100
Aliso Viejo, CA 92656-2605
Tel: 949.425.4300
Sales Fax: 949.425.4308

California Group Sales
Email California Sales

 

Government Programs
Tel: 800.936.0323

Fax: 949.425.4301
Email Government Programs

Northern California Sales
4464 Lone Tree Way, PMB712

Antioch, CA 94531-7413
Tel: 925.706.8132
Sales Fax: 925.706.8134

 

Sacramento/Central Valley Sales
3941 Park Drive, Suite 20-159
El Dorado Hills, CA 95762
Tel: 916.933.9749
Sales Fax: 916.941.0989

Florida  

Southern Florida Sales
150 South Pine Island Road, Suite 250
Plantation, FL 33324
Tel: 954.358.5100
Sales Fax: 954.358.5101

Florida Group Sales
Email Florida Sales

Northern Florida Sales
3410 Henderson Boulevard,

Suite 300
Tampa, FL 33609
Tel: 813.221.4048
Sales Fax: 813.229.2323
Nevada  

Nevada Sales
500 North Rainbow Boulevard,

Suite 300
Las Vegas, NV 89107

Tel: 702.221.2093
Sales Fax: 702.310.4428
Nevada Group Sales
Email Nevada Sales
Texas  

Dallas Sales
5495 Beltline Road, Suite 155
Dallas, TX 75254
Tel: 972.364.5000
Sales Fax: 972.364.5015

Texas Group Sales
Email Texas Sales

Houston Sales
448 West 19th Street, Suite 370
Houston, TX 77008

DeAnn Christensen

Tel: 832.860.0275

Sales Fax: 888.469.2467
Other broker support services

Broker Services
Tel: 800.204.0463
Fax: 949.425.4308
6 am - 5 pm, PT Mon - Fri
Email Broker Services