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Client Services

 

One of the advantages of being a SafeGuard client is the resources we offer to help you administer your organization's benefits program:

 

 

1.

An assigned Account Manager to assist you with plan implementation, renewals, open enrollment, and health fair activities, as well as plan and product consultation;

 
 

2.

A Client & Broker Services Department to provide easy access to information and enrollment materials;

 
 

3.

A dedicated Billing & Eligibility Associate as your point of contact; and

 
 

4.

 A Customer Service Department comprised of highly trained representatives to answer member questions about plans and providers.

 

SafeGuard monitors our service levels and shares the results with our customers through a quarterly published Member Satisfaction Report – this way you can be assured we meet our goals – and your expectations.